Shipping policy

At Bespoke Jackets Limited, we are committed to delivering your orders safely, promptly, and with the utmost care. Please review the details of our Shipping Policy below:

Shipping Carriers

We work with trusted global carriers such as DHL, FedEx, and UPS to ensure fast and secure delivery of your orders.

Processing Time

  • All orders are processed within 1–2 business days (excluding weekends and public holidays).

  • Once your order is processed, you will receive a confirmation email with tracking details.

Shipping Time

    • Standard Shipping: Typically 6–12 business days after processing, depending on your location and the carrier.

    • Delivery times may vary due to factors beyond our control, such as customs clearance, local holidays, or carrier delays.

Shipping Rates

    • Shipping costs are calculated at checkout, based on the weight, size, and destination of your order.

    • Please note: Any customs duties, import taxes, or local fees are the responsibility of the customer and may be charged upon delivery

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing a tracking number.
You can track your order directly on the relevant carrier’s website (DHL, FedEx, or UPS) using this number.

International Shipping

We proudly ship orders worldwide. Please note:

  • Delivery times for international orders may vary depending on the destination country.

  • Customs inspections may cause delays beyond the estimated shipping timeframe.

Delivery Issues

    • If your order does not arrive within the estimated timeframe, please contact our customer service team.

    • In the event of a lost or damaged shipment, we will work directly with the carrier to resolve the issue and ensure you receive your order.

Contact Us

If you have any questions or concerns about shipping, please contact us at:

Bespoke Jackets Limited
📍 13 Scovell Road, SE1 1PS, London, United Kingdom
📧 [email protected]
📞 +44 7915 600791
🌐 https://bespokejackets.uk