Privacy policy

Welcome to Bespoke Jackets. We value your privacy and are fully committed to safeguarding your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website: https://bespokejackets.uk.

By using our website, you agree to the practices described in this policy.

Information We Collect

When you visit or interact with Bespoke Jackets, we may collect the following types of data:

  • Personal Information – such as your name, email address, shipping/billing address, and contact details provided during checkout, registration, or inquiry.

  • Comments Data – if you leave a comment or review, we collect the data shown in the form, as well as your IP address and browser user agent string to help detect spam.

  • Media Data – if you upload images, please avoid including embedded location (EXIF GPS) data, as visitors can download and extract this information.

How We Use Your Information

Your data helps us:

  • Process and deliver your orders

  • Provide customer support and respond to inquiries

  • Improve website functionality and overall user experience

  • Detect and prevent fraud or spam

  • Share updates and promotional offers (only if you’ve opted in)

Cookies and Tracking Technologies

We use cookies to improve your browsing experience. These include:

  • Login Cookies – save your login preferences for up to two weeks if “Remember Me” is selected.

  • Comment Cookies – store your name and email when you leave a comment for future convenience.

  • Display Settings Cookies – keep your display preferences for up to one year.

  • Temporary Cookies – used to test browser support and deleted once you close your browser.

Embedded Content from Other Websites

Our website may feature embedded content (e.g., videos, product demos, social media feeds). These behave the same way as if you visited the external site directly, which may collect data, use cookies, or track your interaction.

Bespoke Jackets is not responsible for the privacy practices of these third-party websites.

Data Retention

We retain your data only for as long as necessary:

  • Comments/Reviews – stored indefinitely for moderation and follow-up.

  • Registered Users – can view, edit, or delete their personal information anytime (excluding usernames). Administrators may also access this data for account management.

Your Data Rights

If you have an account with us or have left comments/reviews, you may request:

  • A copy of your personal data

  • Correction or deletion of your personal information (except data we must retain for legal or security reasons)

To make a request, contact us at [email protected].

 

Data Sharing and Protection

We do not sell or rent your personal data to third parties. However, your data may be shared with:

  • Trusted Service Providers – assisting in payment processing, order fulfillment, or website functionality

  • Legal Authorities – if disclosure is required to comply with applicable laws or regulations

All personal information is secured with encryption, secure servers, and modern security protocols.

Spam Detection

Visitor comments may be checked through automated spam detection services to keep our site and community safe from malicious activity.

Updates to This Policy

We may update this Privacy Policy from time to time. When updates occur, the “Last Updated” date will be revised accordingly. Continued use of our website after updates indicates your acceptance of the revised policy.

Contact Us

For any questions or concerns regarding this Privacy Policy or your personal data, please contact our support team:

📍 Bespoke Jackets Limited
13 Scovell Road, SE1 1PS
London, United Kingdom

📞 Tel: +44 7915 600791
📧 Email: [email protected]
🌐 Website: https://bespokejackets.uk